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Why FMCG Brands Need Field-Level Data to Get Pricing Right

A pricing strategy might seem flawless on paper, but the true challenge unfolds at the retail shelf. An FMCG brand may set a price of ₹20 for a product, yet retailers in various markets might sell it for ₹18, ₹22, or even combine it with other items. Competitors can unexpectedly drop their prices...
Susmita Rajbanshi
July 24, 2026
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Customer vs Consumer in FMCG: Key Differences Every Sales Team Should Know

A product can be bought by one person. Used by someone else. This is a fact that is very important to the difference between the customer and the consumer in the fast-moving consumer goods business. A lot of companies and sales teams do not get this. The words customer and consumer are used all t...
Susmita Rajbanshi
July 15, 2026
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Automating FMCG Trade Schemes: Stop Losing Distributor Margins to Manual Claim Errors

Trade schemes are one of the largest growth engines for FMCG. Whether it is Quantity Purchase Schemes (QPS), retailer incentives, primary purchase offers, or secondary sales promotions, these programs help in increasing order values and enhance the product movement across the distribution network...
Susmita Rajbanshi
July 13, 2026
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Consumer Management Checklist: Are You Missing These Essentials?

Did you know that retaining an existing customer costs significantly less than acquiring a new one? Yet many businesses lose repeat customers not because of their products or pricing, but because of poor consumer management. Missed follow-ups, scattered customer records, and manual processes ofte...
Susmita Rajbanshi
June 26, 2026
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